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Advice

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Free chat support from Apple

Your Apple care expired? Never bought it in the first place? There is still a way to get some support and not pay for it. Here is how.

Get to this screen here. To do that, go to support, choose your product, click a few more times and you are here. Simple enough.

apple-support

 

Enter your serial number. It’s at the back of your laptop or via menu options. Other ways are provided on the site itself. If you don’t have a serial number — then you shouldn’t be needing support.

apple-serial-number

 

Here is what you see, if your Apple Care has expired or you never bought it. You can of course buy a single incident support, or just choose to request an exception.

apple-support2

 

Have you updated your OS recently? Of course you did. Did problems start once you did that? Of course they did. There is more truth to this than lie. Go ahead and enjoy free support. Which, I must add, is pretty good, so leave a good review once done. This is one support where they talk to you as if they are actually real people and not trained monkeys with an extremely limited vocabulary.

apple-support3

ps. similar approach may also work with phone support, although I haven’t tested that just yet.

Let's Follow My Design Process

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“Learn everything you can, anytime you can, from anyone you can – there will always come a time when you will be grateful you did.” 

Ferran - Digital Designer

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